April 2004 — Applications
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Automated Notification System Improves Calif. School District's Crisis Management, Attendance
Turning Parents into Partners
Although district administrators have concentrated most of their communications efforts through this "out-dial" notification, the system also offers many in-bound parent-accessible options. Through interactive voice response (IVR) technology, the system can provide parents with up-to-date information on their students' academic progress. The system also offers the option of creating thousands of voice-mail boxes for teacher and staff use. In addition, parents can use this extensive automated message center anytime to access information on daily homework assignments, upcoming tests, parent-teacher meetings, calendars of events and more — all at times convenient for them.
Toward that end, Williams says the school district plans to create a bulletin board of choices that parents and students can access. He intends to have area businesses sponsor the future Grossmont Information Hotline and use those proceeds to fund school projects.
For his part, Williams continues to use PhoneMaster's notification technology on a daily basis to build parental involvement throughout the district, as well as to turn those parents into partners in their children's education. Parents appreciate the increased communication coming from Grossmont schools, and the results in improved attendance, student performance and parent involvement have proven well worth the effort.
— Pamela Warren
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US Netcom Corp.
(800) 695-7788
www.usnetcomcorp.com
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