February 2008 — News

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Set It and Forget It: Bedford County's In House Disc Duplication

For normal operation Gosnell inserts 200 CDs and 100 DVDs. He can load a CD duplication job to be followed by a DVD job and another CD job. "You go in and tell it what you're going to put in each tray, put in the correct media, and it just works. You can mix and match without fiddling with it."

Besides the reliability of the system, he said he appreciates the thermal printing capability of the machine. "The labels are permanent. They don't smear. They're professional-looking. So this has really saved me a lot of time and effort, and we've ended up with a more professional look to them than anything we'd done before."

Operational Matters
Early on, when the equipment first arrived, Gosnell made a few phone calls to the company to get answers to questions about setup. Then a DVD burner stopped working. He called Rimage technical support, which sent a replacement burner over night. It was a matter of "undoing four screws, plugging in the new burner' screwing in four screws, and it was back working."

Gosnell has the machine sitting in a cabinet outside his office, behind the secretary's desk. "Can she hear it? Yes," he said. "Is it overwhelming? No. it's not as bad as some server racks we have."

Since most of the projects are system-wide, Gosnell said he currently considers the disc duplication an IT expense. As money becomes available, he buys discs. He said he's talked to other users who have looked at it as a fundraising scheme. In fact, he ran one job for a PTA within the district, which sold the discs, which he created free, for a dollar or two to the parents to raise money.

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About the author: Dian Schaffhauser covers high tech, business and higher education for a number of publications. Contact her at dian@dischaffhauser.com.

Proposals for articles and tips for news stories, as well as questions and comments about this publication, should be submitted to David Nagel, executive editor, at dnagel@1105media.com.

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Dian Schaffhauser, "Set It and Forget It: Bedford County's In House Disc Duplication," T.H.E. Journal, 2/14/2008, http://www.thejournal.com/articles/22041

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