SWN Launches SaaS Incident Management System

Send Word Now, a provider of on-demand emergency notification services, has released Incident Management Service (IMS), which offers incident management and mass notification tools using a software-as-a-service (SaaS) model. IMS is also fully integrated with the company's existing emergency alert system.

Schools and districts frequently use emergency notification and incident management systems to send mass alerts to students, staff, and the community, as well as first responders (fire, police, etc.), in events such as natural disasters and school lockdowns.

The IMS is operated and administered from a centralized console, or "dashboard," from which an administrator can implement a complete range of emergency procedures, including sending broadcast alerts, communicating internally, coordinating rescue efforts, reporting on related incidents and threats, and managing response procedures. Additional features of the software include task assignment, staffing and resource allocation, and incident site mapping, logging, and tracking.

The company also announced that IMS will be a key component of its Business Continuity Planning software, scheduled for release this summer.

About the Author

Scott Aronowitz is a freelance writer based in Las Vegas. He has covered the technology, advertising, and entertainment sectors for seven years. He can be reached here.

Featured

  • classroom scene with students gathered around a laptop showing a virtual tour interface

    Discovery Education Announces Spring Lineup of Free Virtual Field Trips

    This Spring, Discovery Education is collaborating with partners such as Warner Bros., DC Comics, National Science Foundation, NBA, and more to present a series of free virtual field trips for K-12 students.

  • glowing padlock shape integrated into a network of interconnected neon-blue lines and digital nodes, set against a soft, blurred geometric background

    3 in 4 Administrators Expect a Security Incident to Impact Their School This Year

    In an annual survey from education identity platform Clever, 74% of administrators admitted that they believe a security incident is likely to impact their school system in the coming year. That's up from 71% who said the same last year.

  • horizontal stack of U.S. dollar bills breaking in half

    ED Abruptly Cancels ESSER Funding Extensions

    The Department of Education has moved to close the door on COVID relief funding for schools, declaring that "extending deadlines for COVID-related grants, which are in fact taxpayer funds, years after the COVID pandemic ended is not consistent with the Department’s priorities and thus not a worthwhile exercise of its discretion."

  • pattern of icons for math and reading, including a pi symbol, calculator, and open book

    HMH Launches Personalized Path Solution

    Adaptive learning company HMH has introduced HMH Personalized Path, a K-8 ELA and math product that combines intervention curriculum, adaptive practice, and assessment for students of all achievement levels.