Incident IQ Releases Integration With Identity Automation's RapidIdentity SSO

K–12 workflow management provider Incident IQ has released an API-based integration for Identity Automation's RapidIdentity SSO solution used by hundreds of districts nationwide, according to a news release.

Incident IQ allows K–12 IT staff to build “intuitive, customizable help desk workflows that make it simple for end users to submit help requests, while providing support teams with data-rich help tickets,” the company said. “Technology downtime is a significant obstacle to K–12 instruction, and the RapidIdentity integration for Incident IQ provides a frictionless workflow for students and staff to get help fast.”

The RapidIdentity SSO integration is free to download and is available now for Incident IQ users, the company said.

Learn more at IncidentIQ.com and IdentityAutomation.com.

About the Author

Kristal Kuykendall is editor, 1105 Media Education Group. She can be reached at [email protected].


Featured

  • cloud with binary code and technology imagery

    Hybrid and AI Expansion Outpacing Cloud Security

    A survey from the Cloud Security Alliance and Tenable finds that rapid adoption of hybrid, multi-cloud and AI systems is outpacing the security measures meant to protect them, leaving organizations exposed to preventable breaches and identity-related risks.

  • teacher typing on a computer in a classroom on the left and a smiling parent using a smartphone on the right

    4 Keys to Building Stronger School Home Connections

    K–12 leaders know that strong family engagement drives student success. It leads to better achievement, fewer behavior issues, stronger relationships between schools and families, and a more positive learning environment.

  • hand holding globe and environmental icons in front of a green background

    CoSN, SETDA, UDT Release Guidelines for Environmentally Responsible Technology Purchasing

    CoSN and SETDA, in partnership with IT and telecommunications solution provider UDT, recently released a set of Sustainability Procurement Guidelines designed to help K-12 school and district leaders, procurement officers, and technology directors make purchasing decisions that are both environmentally responsible and operationally effective.

  • students raising their hands and participating in a classroom discussion

    Report Explores Link Between Student Engagement and Learning

    Over 90% of teachers, principals, and superintendents agree that student engagement is a critical metric for understanding overall achievement, according to a new survey report from Discovery Education.