ParentSquare Adds Virtual Phone Feature for School Staff

School-home communications provider ParentSquare has unveiled a new Virtual Phone feature to its platform that documents and records voice communications between educators and families just as it does with other types of exchanges, according to a news release.

The tool also means educators no longer need to use their personal phones to call students and families; each school staff member on the ParentSquare platform is assigned their own Virtual Phone number for making and receiving calls via the ParentSquare app.

“Student and family phone numbers are already validated by the platform’s built-in contact verification process, so educators always call the most up-to-date number in the contact information,” ParentSquare said. “Families don’t need to have the ParentSquare app to receive calls from the Virtual Phone, and if they return a call outside of office hours, they are sent to a customizable voicemail.”

All calls are automatically documented within ParentSquare alongside educators’ other communications with families; the staff member placing the call can document the reason for the call from a drop-down menu, add notes, and decide whether to have ParentSquare automatically create a transcription. Administrators can also review call log reports.

Learn more at ParentSquare.com.

image shows the ParentSquare school-home communications dashboard for K-12 school staff using the new virtual phone feature to call students' families

About the Author

Kristal Kuykendall is editor, 1105 Media Education Group. She can be reached at [email protected].


Featured

  • cloud icon with a padlock overlay set against a digital background featuring binary code and network nodes

    Cloud Security Auditing Tool Uses AI to Validate Providers' Security Assessments

    The Cloud Security Alliance has unveiled a new artificial intelligence-powered system that automates the validation of cloud service providers' (CSPs) security assessments, aiming to improve transparency and trust across the cloud computing landscape.

  • computer monitor displaying an open book on screen

    Discovery Education Expands DreamBox Reading to Support PreK-5 Learners

    Ed tech provider Discovery Education has announced the latest enhancements to its DreamBox Reading adaptive literacy program, which now offers personalized instruction for grades PreK-5.

  • tutors helping young students with laptops against a vibrant abstract background

    K12 Tutoring Earns ESSA Level II Validation

    Online tutoring service K12 Tutoring recently announced that it has received Level II validation underneath the Every Student Succeeds Act (ESSA). The independently validated study provides evidence of K12 Tutoring's role in creating positive student outcomes through effective academic intervention and research-based solutions.

  • AI-powered individual working calmly on one side and a burnt-out person slumped over a laptop on the other

    AI's Productivity Gains Come at a Cost

    A recent academic study found that as companies adopt AI tools, they're not just streamlining workflows — they're piling on new demands. Researchers determined that "AI technostress" is driving burnout and disrupting personal lives, even as organizations hail productivity gains.