Fairfield Public Schools Centralizes IT Systems Management

Fairfield Public Schools in Connecticut has centralized management of its 5,000 computers throughout the school district, a change that simultaneously reduces IT costs and improves service, according to the district. Fairfield Public Schools now uses Kaseya IT systems management software to remotely monitor, maintain, back up, and secure the entire district's computers from a central location.

Faced with recent budget cuts, administrators at Fairfield district started looking for ways to streamline and automate IT service delivery and management. "The budget cuts could have seriously inhibited our ability to provide IT services and support to our schools," said Chris Brand, an application integration specialist for Fairfield Public Schools in a prepared statement. That was when the district made the decision to implement Kaseya.

Before implementing Kaseya, each school had its own IT support technician who was responsible for managing and maintaining all of the school's computers. Now, the technicians work from a centralized location and use Kaseya's Web-based management console to keep the district's computers up and running.

According to a press release, this change reduces on-site maintenance and improves service because instead of requiring a jack-of-all-trades technician to cover all issues at each school, the district can assign trouble tickets to technicians based on their area of expertise. It also provides the IT department with a centralized view of the entire district's computers, so it can more easily keep track of inventory and plan for hardware and software upgrades.

"Our time to resolution has improved exponentially, allowing us to get the machine back up and in production more quickly--and then it's off to the next thing," said Brand. "We're so much more efficient than before."

Fairfield Public Schools serves more than 10,000 K-12 students across 16 schools in Fairfield, CT.

About the Author

Leila Meyer is a technology writer based in British Columbia. She can be reached at [email protected].

Featured

  • diverse business people using laptops overlaid with data processing textures

    Microsoft Copilot Gains Context‑Aware Agents for Teams, SharePoint and Viva Engage

    Microsoft has unveiled a public‑preview of its collaborative agents in Microsoft 365 Copilot, bringing a array of "always‑on" agents grounded in context for channels, meetings, SharePoint sites, Viva Engage communities, and Planner workloads.

  • magnifying glass highlighting a human profile silhouette, set over a collage of framed icons including landscapes, charts, and education symbols

    New AI Detector Identifies AI-Generated Multimedia Content

    Amazon Web Services and DeepBrain AI have launched AI Detector, an enterprise-grade solution designed to identify and manage AI-generated content across multiple media types. The collaboration targets organizations in government, finance, media, law, and education sectors that need to validate content authenticity at scale.

  • toolbox featuring a circuit-like AI symbol and containing a screwdriver, wrench, and hammer

    Microsoft Launches AI Tools for Educators

    Microsoft has introduced a variety of AI tools aimed at helping educators develop personalized learning experiences for their students, create content more efficiently, and increase student engagement.

  • robot brain with various technology and business icons

    Google Cloud Study: Early Agentic AI Adopters See Better ROI

    Google Cloud has released its second annual ROI of AI study, finding that 52% of enterprise organizations now deploy AI agents in production environments. The comprehensive survey of 3,466 senior leaders across 24 countries highlights the emergence of a distinct group of "agentic AI early adopters" who are achieving measurably higher returns on their AI investments.