Slow Internet Speeds Still a Problem at NYC Public Middle Schools, Audit Finds

Despite both public efforts by the New York City Department of Education (DOE) and private efforts, internet speeds are still slow and a problem at New York City’s public middle schools, according to a recent audit of high-speed internet connectivity in these schools.

New York City Comptroller Scott Stringer noted in the audit report’s executive summary that the DOE “began to upgrade the broadband technology in schools in 2007. At that time, the agency commenced the process of installing fiber optic cabling, connections and network components required to support high data rates. DOE’s goal was to provide high-speed internet connectivity and install wireless technology in all of [NYC’s] public schools and thereby deliver improved connectivity and performance, enhanced access, capacity and security.”

In May 2016, more than 500 of the DOE’s schools were reported as having met high-speed internet connectivity standards. However, according to the Office of the New York City Comptroller, the agency “could not provide the total dollar amount budgeted or the total dollar amount expended for the broadband initiative for middle schools from 2007 through the completion of the initiative in 2016.” The auditors found that the DOE budgeted about $347.6 million of the $926.8 million available for 2010-2014 specifically for broadband connectivity to all of its facilities and said the agency added another $650 million for 2015-2019.

To gauge how effective the city’s plan turned out, the auditors administered a “User Satisfaction Survey” of middle school principals and staff.

Key findings include:

  • 33 percent of respondents were “not satisfied” with their school’s current internet service;
  • 45 percent answered that “the speed of internet service in middle schools did not meet their instructional needs”; and
  • 25 percent stated the internet service was “adequate.”

The office concluded that while every public middle school “had fiber optic connection to support high-speed internet,” the DOE had “failed to put adequate controls and oversight in place to ensure that the system-wide upgrade was completed properly, within budget, with appropriate documentation, and with adequate managerial oversight,” the report states. For example, the DOE said it did not have any documentation or proof of project plans during the time the audit was conducted.

The office has made a number of recommendations to New York City’s DOE to solve issues of slow internet and spotty reporting — ranging from maintaining a “project governance structure” for IT projects, to proactively partnering with schools to help them meet their instructional goals — which can be found in the report.

Featured

  • digital learning resources including a document, video tutorial, quiz checklist, pie chart, and AI cloud icon

    Quizizz Rebrands as Wayground, Announces New AI Features

    Learning platform Quizizz has become Wayground, in a rebranding meant to reflect "the platform's evolution from a quiz tool into a more versatile supplemental learning platform that's supported by AI," according to a news announcement.

  • red brick school building with a large yellow "AI" sign above its main entrance

    New National Academy for AI Instruction to Provide Free AI Training for Educators

    In an effort to "transform how artificial intelligence is taught and integrated into classrooms across the United States," the American Federation of Teachers (AFT), in partnership with Microsoft, OpenAI, Anthropic, and the United Federation of Teachers, is launching the National Academy for AI Instruction, a $23 million initiative that will provide access to free AI training and curriculum for all AFT members, beginning with K-12 educators.

  • stylized illustration of a desktop, laptop, tablet, and smartphone all displaying an orange AI icon

    Survey: AI Shifting from Cloud to PCs

    A recent Intel-commissioned report identifies a significant shift in AI adoption, moving away from the cloud and closer to the user. Businesses are increasingly turning to the specialized hardware of AI PCs, the survey found, recognizing their potential not just for productivity gains, but for revolutionizing IT efficiency, fortifying data security, and delivering a compelling return on investment by bringing AI capabilities directly to the edge.

  • Abstract AI circuit board pattern

    Nonprofit LawZero to Work Toward Safer, Truthful AI

    Turing Award-winning AI researcher Yoshua Bengio has launched LawZero, a nonprofit aimed at developing AI systems that prioritize safety and truthfulness over autonomy.