NetSupport has updated DNA Helpdesk to version 2.7. DNA Helpdesk is a Web-based customer support management system designed specifically for IT professionals in education.
The new 2.7 release adds e-mail integration and support for Active Directory. It also includes a plethora of workflow and interface improvements. Some of the new features include:
NetSupport DNA Helpdesk 2.7 is available now. More information and a trial version are available at the link below.
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About the Author
David Nagel is editorial director of 1105 Media's Education Technology Group and editor-in-chief of THE Journal and STEAM Universe. A 29-year publishing veteran, Nagel has led or contributed to dozens of technology, art and business publications.
He can be reached at [email protected]. You can also connect with him on LinkedIn at or follow him on Twitter at @THEDavidNagel (K-12) or @CampusTechDave (higher education).
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