SWN Launches SaaS Incident Management System

Send Word Now, a provider of on-demand emergency notification services, has released Incident Management Service (IMS), which offers incident management and mass notification tools using a software-as-a-service (SaaS) model. IMS is also fully integrated with the company's existing emergency alert system.

Schools and districts frequently use emergency notification and incident management systems to send mass alerts to students, staff, and the community, as well as first responders (fire, police, etc.), in events such as natural disasters and school lockdowns.

The IMS is operated and administered from a centralized console, or "dashboard," from which an administrator can implement a complete range of emergency procedures, including sending broadcast alerts, communicating internally, coordinating rescue efforts, reporting on related incidents and threats, and managing response procedures. Additional features of the software include task assignment, staffing and resource allocation, and incident site mapping, logging, and tracking.

The company also announced that IMS will be a key component of its Business Continuity Planning software, scheduled for release this summer.

About the Author

Scott Aronowitz is a freelance writer based in Las Vegas. He has covered the technology, advertising, and entertainment sectors for seven years. He can be reached here.

Featured

  • AI toolbox containing a wrench, document icon, gears, and a network symbol

    Common Sense Media Releases Free AI Toolkit, AI Readiness & Implementation Guides

    Common Sense Media has developed an AI Toolkit for School Districts, available to educators free of charge, that provides guidelines and resources for implementing AI in education.

  • elementary school building with children outside, overlaid by a glowing data network and transparent graphs

    Toward a Holistic Approach to Data-Informed Decision-Making in Education

    With increasing access to data and powerful analytic tools, the temptation to reduce educational outcomes to mere numbers is strong. However, educational leadership demands a more holistic and thoughtful approach.

  • three silhouetted education technology leaders with thought bubbles containing AI-related icons

    Ed Tech Leaders Rank Generative AI as Top Tech Priority

    In a recent CoSN survey, an overwhelming majority of ed tech leaders (94%) said they see AI as having a positive impact on education. Respondents ranked generative AI as their top tech priority, with 80% reporting their districts have gen AI initiatives underway, or plan to in the current school year.

  • AI-powered individual working calmly on one side and a burnt-out person slumped over a laptop on the other

    AI's Productivity Gains Come at a Cost

    A recent academic study found that as companies adopt AI tools, they're not just streamlining workflows — they're piling on new demands. Researchers determined that "AI technostress" is driving burnout and disrupting personal lives, even as organizations hail productivity gains.