Skip to main content
Add as a preferred source on Google


SchoolOS Launches Operational Intelligence Platform for School Districts

Key Takeaways

  • New platform centralizes district operations: schoolOS combines requests, help desk, asset management, and workflows into a single system designed to improve coordination and visibility.
  • Agentic AI automates workflows and support: The platform learns from daily operations to triage requests, advance workflows, surface patterns, and resolve routine issues via an AI chatbot.
  • Includes tools for assets, support, and workflow creation: SchoolAssets tracks devices and lifecycle data, SchoolChat handles support requests, and SchoolAutomate enables no-code workflow building.

SchoolOS has introduced a new agentic AI platform for managing district operations — school requests, help desk, district assets, and operational workflows — in a single system.

The schoolOS platform learns from a district's daily operations, "automatically triaging requests, advancing workflows, and surfacing operational patterns over time," the company explained in a news announcement. The goal: to reduce manual coordination and enable faster, more informed decision-making.

The platform encompasses three products:

  • SchoolAssets, a free asset management system that provides visibility into district devices, warranties, and lifecycle history;
  • SchoolChat, an agentic AI chatbot that resolves routine support requests and routes issues automatically; and
  • SchoolAutomate, a workflow builder that enables districts to create cross-platform workflows in plain language with no coding required.

"District operations typically rely on manual coordination across systems that were never designed to work together," said Rich Watson, co-founder and CEO of schoolOS, in a statement. "That's why work slows down, issues get buried, and leaders make decisions without full visibility. We built schoolOS to change that, so the coordination happens automatically and district teams can focus on what actually matters."

"Managing district operations across disconnected systems has always meant someone has to manually hold it all together. I've been fortunate to have developer resources most districts don't have access to. For everyone else, that coordination falls on department staff doing it by hand, or it just doesn't get done," commented Marc Elliott, CIO of Olympia School District. "schoolOS is the first platform I've seen that actually addresses how operations work in practice."

For more information, visit the schoolOS site.

About the Author

Rhea Kelly is editor in chief for Campus Technology, THE Journal, and Spaces4Learning. She can be reached at [email protected].

Featured