Unified Communications | News

Office-LinX Gains VMware vSphere Support

• By Leila Meyer
• 01/23/12

Esnatech has released the latest version of its unified communications platform, Office-LinX 8.5, that integrates with cloud-based applications, VoIP service, PBXs, mobile operating systems, and business applications.

Office-LinX 8.5 supports full virtualization of its voice clusters with VMware vSphere support, enabling organizations to distribute the Office-LinX application and resources over multiple virtual servers connected to a single or distributed telephony infrastructure.

Office-LinX 8.5 includes a unified communications extension for Google Chrome on Windows, Mac OS, and Chrome OS. The extension can look up valid phone numbers on any open Web page and enables click-to-dial within Chrome and cloud-based apps such as Google Apps, Salesforce.com, and VMware Zimbra. Click-to-dial also works from Google Talk and Google Contacts.

Key features of Office-LinX 8.5 include:

• Distributed architecture over multiple virtual servers;
• Integration through SIP-to-SIP trunks or extensions, or SIP-to-TDM gateways;
• Scalability to a maximum of 900 ports and nine voice servers;
• Unified communications extension for Google Chrome;
• Voice (SIP) validation for Broadsoft Broadworks Release 17, Cisco Unified Call Manager 8.5, Nortel CS1000 7.5 (with Aura Session Manager), and Nortel CS2100 Release 13;
• Rich presence (CTI) validation for Cisco Unified Call Manager 8.5 and Broadsoft XSI;
• Ability to receive and respond to email, voice, and fax messages on any device, any time;
• Integration with enterprise communications infrastructure, such as phone system with cloud, and software-as-a-service-based business applications, such as Google Apps and Salesforce.com;
• Find me, follow me, single-number reach applications;
• Smartphone device integration to corporate phone system;
• FMC (Fixed-to-Mobile convergence) support for mobile devices, softphones, desk phones, and smart devices;
• Speech recognition with auto-attendant and contact dialing;
• Text-to-speech for reading back email over the phone;
• Robust desktop and mobile capabilities that include instant messaging, presence, call control, fax, and click-to-dial in any desktop or Web-based business application;
• Rich federated presence across mobile/fixed line devices, and multiple business applications including Google Talk, Skype, Salesforce.com and Microsoft OCS; and
• High availability and active redundancy through VMware vSphere to ensure scalable and always-available unified communications services.

Further information about Office-LinX 8.5 is available on the Esnatech site.