Help Desk | News
Help-Desk-Software.com is making its Help Desk Premier software available for free to educational organizations until the end of this year. The offer provides a perpetual software license for an unlimited number of users and features.
Help Desk Premier is designed to assist service and help desk agents as they manage customer support requests from beginning to resolution, and it also provides a knowledge base that customers can access as a self-service option. The software's ticket escalation and notification tools are adjustable with settings that continuously monitor ticket actions and recourse and can trigger a help desk response.
Key features of Help Desk Premier include:
Further information about Help Desk Premier is available at help-desk-software.com.
About the Author
Leila Meyer is a technology writer based in British Columbia. She can be reached at [email protected].
In the wake of recent world events a flood of federal funding has unleashed the power of digital learning. IT leaders now have a pressing obligation to ensure the security of both student data and school systems.