Sign-in problems account for up to 53% of help desk tickets at individual enterprises, but network issues can take significantly longer to resolve, according to a recent study from ControlUp.
Cisco has introduced Privileged Infrastructure Access, an approach to infrastructure administration that gives people and AI agents temporary, task-specific permissions instead of leaving standing privileges available after their work is done.
Network-provider trust concerns are impacting enterprise AI plans, with AI and data-driven projects the most affected initiatives among respondents reporting disruption, according to a report from telecommunications provider Arelion.
Technology directors touch nearly everything that happens in a school system. Here are three strategies these IT leaders can use to navigate their many duties without losing strategic focus, influence, or sustainability.
Microsoft has made point-in-time restore generally available for Windows 11, giving users and IT administrators a built-in way to roll back PCs after bad updates, driver problems, app corruption, or other problems.
According to a Gartner forecast, worldwide IT spending will total $6.31 trillion in 2026, a 13.5% increase from 2025. Sectors experiencing the largest growth include data center systems, software, and IT services.
SchoolOS has introduced a new agentic AI platform for managing district operations — school requests, help desk, district assets, and operational workflows — in a single system.
A new resource from CoSN provides guidelines for creating responsible technology use policies and supporting digital citizenship in schools and districts.
GoGuardian has announced the launch of GoGuardian Discover, a new product designed to provide district technology leaders a unified view of their entire ed tech ecosystem, including tool usage, compliance risk, and spending.
Microsoft is dialing back its Copilot push in Windows 11, promising a sweeping quality overhaul that puts performance and reliability ahead of AI feature expansion .